Kiwi Crate Family Affiliate Program: FAQ

What is the kiwi crate family affiliate program and how does it work?

The Affiliate Program is a service that allows participating websites to earn commission on subscription and other sales referred to Kiwi Crate's family brands using specially tracked links. We provide you with custom links and banners that you can post on your website. Then when a visitor you've referred to us makes a purchase, we'll keep track and give you a commission on the sale.

Is my website eligible for the affiliate program?

We accept almost all types of websites that are relevant to our products and do not contain objectionable or offensive materials. We welcome all applications but reserve the right to refuse membership or revoke a membership at any time and for any reason at our sole discretion.

Are there any fees?

No. There are no fees associated with the Kiwi Crate affiliate program. It is completely free to participate.

If I have multiple websites, do I need to apply separately for each?

No. You should apply once, list all of your websites on your application and advertise Kiwi Crate's family brands on any of them once you are approved.

What is your commission rate?

We pay a $20 commission on all Kiwi Crate monthly and annual subscription sales and a $15 commission on all 3 or 6 month subscription sales. You can also earn a 15% rev share on any shop orders driven. High volume affiliates may be eligible for higher commission levels.

Is there a minimum annual threshold?

No. There is no minimum sales level required to remain in the program.

I don't have a website for my business, I don't want to put banners on my website and/or I place orders on behalf of my clients. Can I still be a kiwi crate family affiliate?

clients. When they sign-up, ask them to input the specific code into the promo code section of the shopping cart and the order will track back to your Impact Radius account.

Will you provide extra support for high-traffic websites?

Yes. Please contact us and we'll be happy to help you with your affiliate efforts.

Do I receive any discounts on kiwi crate's family products since I'm an affiliate?

No. However, we recommend you purchase your orders through your own links so you can earn commission on the sales. You are also free to utilize any of the coupon codes advertised on our website or in printed marketing collateral.

Can I use images from kiwi crate on my websites?

All of the content on the Kiwi Crate family brand websites are protected by copyright. You may use images and content from our websites in the promotion of our products on your own website, however all images must be attributed and/or used in conjunction the sale of the product through the affiliate programs. The images cannot be used in the general design of your website. If you have a special circumstance that requires the use of any photos, product images or content in a manner that is not consistent with the policy stated above, please contact us for written approval prior to the content's use.

How do I sign up?

You must first become a member of the Impact Radius Affiliate Network, which is our third-party tracking and payment platform. You can join both our program and the Impact Radius network in one step here. Please note that your application will be approved faster if you use an email address that matches the website in your profile (i.e. joesmith@website.com and www.website.com). This helps prove that you own the domain listed on your profile.

How do I know if my application has been received or if I have been accepted into the affiliate program?

If your application has been submitted correctly, you should receive a confirmation email from Impact Radius. If you do not receive this email, please check your spam folder. Otherwise, you might not have finished the process correctly and you should resubmit your application. Once approved, you will receive a welcome email from our Affiliate Management team.

How do I create links to specific kiwi crate product pages?

The easiest way to create links is to visit the Kiwi Crate Family Impact Radius Campaign page once you've been approved. You can access this by logging into Impact Radius, selecting Campaigns > My Campaigns > Kiwi Crate. There, you can navigate to “View All Ads” and review all ad types including text, coupon and banners links. To send your audience to a specific product page/ deep link, select “Get Code” next to the desired creative or text link. Next click on “Customize Code” and select “Send traffic from this ad to a specific landing page.” Enter the desired landing page and click “Generate Custom Code.” This code will be tagged with your unique affiliate ID and ready to post to your site.

Am I obligated to place a certain number of links on my website?

No. There is neither a minimum nor any limit. We encourage you to use as many as necessary and appropriate to improve click-through and conversion rates. We have found that a creative banner along with a text link or Kiwi Crate logo improves effectiveness.

What if I already know html and need some advanced help linking?

We are happy to help you with any additional questions you may have. Just contact us for more information.

How does the affiliate program know when I should receive credit for an order?

Impact Radius tracks a cookie that is automatically applied to the computer of a person who clicks on a banner or text link that has your Impact Radius affiliate ID number embedded within it. Each banner or link that you create is specifically tagged with your Impact Radius affiliate ID, letting us know that you earned commissions on the sales you send our way. You can access all of these banners and links by logging in to your Impact Radius Account and choosing from any of the banners, coupons or simple text links available.

These links can be used from any website, put directly into a browser or emailed out in the case of text links. You can test a link by copying and pasting it into your browser. If you are directed to the Kiwi Crate website, the link is working. Do not copy and paste a landing page url from our website (i.e. www.kiwicrate.com?IRAID=123456) and confuse it for an affiliate link, since it will not track properly. All affiliate links begin with "http://kiwi-crate.7eer.net...

When and how do I get paid?

Impact Radius will pay your monthly commission by either check or direct deposit around the 15th of the following month.

What sales and revenue reports does Impact Radius provide?

Each transaction is logged on Impact Radius’ servers and is available for review in detail. Impact Radius will provide real-time tracking of your clicks, sales and commission. Reference the basic reporting guide here to learn more. Please note that this link will only work if you are an approved affiliate.

  • Daily Traffic & Commission Report
  • Order & Sales History
  • Total Commission Earned

What if I forget my Impact Radius account password?

If you've forgotten your Impact Radius password, please use Impact Radius’ password recovery to have your password sent to your email address. Because your Impact Radius account is private, we do not have control over or access to this information. If you have any other issues with your Impact Radius account, please contact the Impact Radius support team.

What is your return days or cookie policy?

If a visitor comes to our websites from your website but does not purchase on that visit, you can still earn commission on sales from that customer if they return and make a purchase within 30 days. This works even if they navigate directly to the website on a return visit as long as they haven't deleted their cookies.

Is there a dedicated affiliate manager to contact for more questions?

Yes. We are committed to making our affiliates successful and our Affiliate Management team is available to help. Please feel free to reach out to our affiliate agency at kiwicrate@igniteopm.com with any questions/concerns.

How to contact our affiliate manager

Our affiliate management team will be happy to answer any of your questions about joining or being part of our program. Please note that if you did not receive a confirmation e-mail from Impact Radius when you applied for the program, your application may not have been completed properly and/or the email might be in your spam email folder. Please contact our team at kiwicrate@igniteopm.com with any questions/concerns.

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